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Plans & trial

Plans, the free trial, seats and subscription billing.
4 articles · 17 answers

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Questions

How do I cancel my subscription?

Open measuretechpro.com → Billing and cancel there. Your access continues until the end of the current billing period, and nothing is deleted when it ends.

What happens when my subscription expires?

Premium features are locked and you return to the free tier. Your drawings and data are not deleted. Local drawings remain on your device. Existing personal cloud drawings remain accessible. If your allowance is exceeded, uploads that need more space pause; local measuring and backups remain available.

How do I get my plan on a new device?

Just sign in. Your plan is attached to your account, not the device, so everything you pay for is there the moment you log in. If it looks locked, Settings, You, Plan & billing has a Recheck plan button.

What is the difference between Pro, Team, and Scale?

Pro gives one operator everything: unlimited layouts, reports, AR measure, level, more cloud storage, photo markup and the full CRM. Team adds crew invites, office seats (3 included, more on the web), dispatch, the time clock and timesheets, payroll, shared drawings and multiple markets. Scale adds unlimited seats and a custom domain on every customer page.

Can I switch from monthly to yearly billing?

Yes. Open measuretechpro.com → Billing, sign in with the same account, and switch the plan to yearly. The change takes effect on your next billing date and the app picks it up immediately. A year costs about ten months.

Is there a lifetime purchase option?

No — every plan is a monthly or yearly subscription. A year costs about ten months.

Where do I subscribe?

At measuretechpro.com — sign in with the same account, open Billing, and choose a plan. Every plan and seat change happens there, and the app picks it up immediately.

How do I purchase additional team seats?

Seats are managed on the web at measuretechpro.com, under Billing. Add or drop any number at $15 per seat a month, and the change applies to your team immediately. In the app, People shows how many seats are in use and whether any are idle. Field crew never use a seat, and the Scale plan includes unlimited seats.

How do I update my company info for reports?

Open Settings, Company, Business info. Enter your business name, contact details and address, and upload your logo. This information appears on your estimates, invoices and reports. Only an owner or admin can change it.

How do I set up multi-factor authentication?

Open Settings, You, Sign-in & security and turn on two-factor sign-in. Choose a country code, enter a mobile number and verify the 6-digit code sent by text message. When sign-in asks for a second step, enter the code sent to your phone. The app does not use authenticator-app codes or provide backup codes.

How do I delete my account?

Open Settings, You, Privacy & account and choose Delete account. Review what will be removed and what business records may be retained before confirming. If you own a business workspace, resolve ownership first by transferring it or reviewing the separate dissolution flow. Account deletion is permanent; downloaded exports and copies held by others are not removed.

Do I get a free trial?

Yes. Every new account starts with 14 days of Pro — no card. The trial pill shows the days left, and Settings, You, Plan & billing is where you pick a plan. The business phone number, texting and calls are not part of the trial. When it ends you keep measuring free; choosing a plan starts billing straight away, with no second trial.

Does the free trial include a business phone number?

No. The 14-day trial is Pro with no card, but the business phone number, texting and calls are not part of it. A number costs money to register, and every text and call costs money. They start when you pick a paid plan.

How do my customers hear from me during the trial?

By email. Proposals, invoices, schedule notices, reminders and replies to estimate requests all go by email, and the customer's reply lands in your inbox. In Settings, rows that would text say By email during your trial.

Why does Texting say it isn't part of the free trial?

Because texting needs a business number and each text costs money to send. The page has a button: See plans if you manage billing, or Ask your owner to upgrade if you do not. Nothing is lost. Your settings are ready when you pick a plan.

Why can't I invite my crew?

Crew invites, dispatch and the time clock are part of the Team plan, not Pro and not the trial. Pick Team in Settings, You, Plan & billing, then invite people from Settings, Team, Members & access.

What happens to my data when the trial ends?

Nothing is deleted. You go back to the free tier, where measuring stays free and exports carry a watermark. Choose a plan any time to unlock the rest again.

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